Immediately after his recovery, he began his mission. His passion became auto body repair. John worked in a collision repair facility, did side jobs out of his garage, and took advantage of every opportunity to gain knowledge and experience. He learned everything he could about cars, physically and mechanically.

          In 1986, John married his wife Shirley. Together, they decided to one day, open their own Autobody shop. This dream became a reality when in 1989; they opened John Pole collision, their first auto body shop. John took chargeof the vehicles that came in for repair, while Shirley, a Financial Analyst for Chase Manhattan, took charge of the bookkeeping, payroll, and other administrative duties. They thrived and became one of the most successful shops in Long Island. The business continued to grow until 1994, when John and Shirley vacationed in Phoenix and decided to move to the valley.

          John and Shirley put their shop on the market as they prepared to move to AZ. John Pole Collision had such a great reputation for top quality work, many other shops jumped at the opportunity to buy it. The shop was sold 1 hour after they put it on the market. John stayed on with the new owner until he felt secure enough to fill John's shoes. With all said and dome, John and Shirley packed their house and two sons, and moved to Ahawatukee, AZ.

          Once settled, John began his search for the perfect body shop. He worked for many different shops, but felt dissatisfied with the quality of work, the business philosophies, and the importance of customer satisfaction. Each shop he worked at, he felt unable to provide the customer with the quality and satisfaction they were paying for. He tried and tried to implement his proven principles, but was unable to convince his employers to make the necessary changes. Frustrated time and time again, John resolved once again, to open his own shop.

          In March of 1998, John and Shirley opened EZ Autobody, in Gilbert, AZ. They immediately got the word out, and in no time at all, they had more work than they could handle. As before, John handled the bodywork, while Shirley, still a financial Analyst with Chase Manhattan handled the books, payroll, and administrative duties. As the shop grew, Shirley left Chase Manhattan and devoted 100% of her time to EZ Autobody.

          They were operating the small shop at full capacity receiving work from numerous insurance agents, car dealerships, and referrals from satisfied customers. The demand for EZ Auto body's quality work far exceeded the capacity to give each job the attention necessary. Together, John and Shirley realized they needed a larger facility.

          In March of 2001, just three years after opening their first shop, John and Shirley custom built a much larger facility, capable of producing the quality to meet the demand. They built this new facility from the ground up, with quality in mind. The new facility is equipped with (2) state of the art, downdraft spray booths, (3) chief frame machines, and 10,000 sqft of working space.

          In addition to the best equipment, John handpicked each of his employees selecting only the best of the best. The EZ Autobody team is made up of the most skilled estimators, body men, and painters in the valley. The end result is a shop that produces the top quality work and customer satisfaction that John and Shirley can be proud of.

          Every customer at EZ Autobody is assured three things. An estimate that's complete and fair. Knowledge that the repair on their car is perfect as humanly possible, and guaranteed for life. A survey asking for their opinion of the overall experience, and urging them to give any input on how we may better meet their future needs. These surveys are the report card we use to evaluate our success. Anything less than excellent in any of the categories on the survey is handled personally and rectified completely.

          EZ Autobody will do whatever it takes to make the customer completely happy. this philosophy of doing top quality work, putting the customer first, and guaranteeing every job, is nothing new. The sad fact is that most shops in this business have forgotten this simple formula for success. Not John and Shirley Pole, they know it works. Their success story and thriving business are the proof in the pudding.